Captured inquiry
A configured workflow can record the facility contact’s reason and approved facts. A captured inquiry is not a quote or confirmed work.
Commercial cleaning · U.S. founding-pilot applications
Turn incoming calls into clear walkthrough requests.
Keep working. Give the next caller a useful response. Capture facility information, use approved FAQs, and provide an organized handoff to sales or operations—subject to pilot fit and readiness.
Applying does not activate answering, routing, notifications, scheduling, or payment.
Pilot workflow scope
Requested site walk or callback
The owner or operations contact receives the location, timing, and requested next step. The request is not a confirmed appointment.
Owner-approved record
A site walk or callback is only confirmed after the authorized person approves it and the permitted calendar or business system records it.
What happens on a call
Capture. Route. Let operations decide.
01
Capture the request
Record the caller, facility location, request type, timing, and approved information relevant to a site walk or quote.
02
Use approved rules
Share only approved answers. Do not quote, promise a crew, or confirm work outside the documented process.
03
Owner decides
Escalate when a person needs to decide. A callback or site walk is only confirmed after approval and a successful permitted-system record.
What your team receives
A documented commercial inquiry.
The output is a clear request for your team to review—not a claimed job, confirmed availability, or dispatched crew.
Typical operations review
• Caller, facility, and callback details
• Site-walk or quote-callback request and relevant timing
• Approved service question or unresolved detail
• Urgent escalation note when the supplied rules require action
Readiness status
What this site can show today.
Implemented and tested in this preview: the commercial scope, request form, fictional workflow example, and clear approval states.
Implemented but not verified end-to-end: any company-specific provider workflow still requires its own credentials, approved routing and escalation rules, and delivery or permitted-system tests.
Proposed or unavailable: live phone answering, transfers, notifications, calendar writes, job booking, and crew dispatch are not activated by this site or its commercial demo form.
Explicit scope limits
No crew dispatch. No automatic job booking. No made-up availability.
CleanRelay does not claim a crew is available or confirm a commercial cleaning job. Your operations team retains control of scope, pricing, scheduling, and the next decision.
Request a commercial-pilot demo